If you run a business with no internal technology staff, Simplified Technology Solutions presents our SimpleCare On- Site + Users Managed Services plan that delivers 24x7 support at a Fixed Price monthly rate. Our SimpleCare On-Site + Users plan combines our first-class maintenance services with support for your end-users.

SimpleCare On-Site + Users Service

  • Normal Business Hours On-Site Support for End Users
  • On-Site Support for Servers and Network Devices
  • Management Level Reporting as Requested
  • Virtual Chief Information Officer (CIO) Strategic Planning Services
  • 24x7 Remote Management of Servers, Network and Workstations
  • 24x7 Unlimited Remote Help Desk Support for End Users
  • 24x7 Server, Network and Workstation Monitoring
  • Backup Job Management
  • No additional service fees at the end of the month related to​maintaining your equipment
  • Software maintenance & support to be provided by manufacturer

Why SimpleCare On-Site+ Users?

Service Details:

✓ Proactive Maintenance = Reduction in Total Technology Costs
✓ Greater Network Security with Scheduled Patches/Updates
✓ Improved Service Levels with Experienced STS Specialist Team
✓ Increased Productivity, Less Downtime Due to Reliable Infrastructure
✓ Capacity/Strategy Planning
✓ Allows Businesses to Focus on Their Business Objectives
✓ A Sense of Insurance with Reducing the Risk of Unexpected Costs
✓ Research, Recommendations, and Review of Action Plan Is Not Charged To Fixed Fee Clients
✓ Partnerships and Knowledge of Best of Breed IT Products for Specific Solutions
✓ Fixed Fee SimpleCare On-Site + User Plan Provides the Highest Level of Callback, Support Coverage, and On-Site Support Response Offered

Say "Good-Bye" to Hourly Rates

Rather than paying hourly on an as-needed basis, your business can save money and improve current service levels by paying a flat monthly rate for day-to-day support response, troubleshooting and problem resolution.